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Do not release the power button before 30 seconds even if the screen starts responding. If it didn’t, try the next one.įorce shutdown Surface and restart by pressing down on the power button for 30 seconds.

If you hear a short beep after this, and Windows is refreshing, this solution worked. It should be brisk, and you will need to press both the volume buttons thrice within 2 seconds.

Quickly press the Volume Up+Volume Down buttons simultaneously thrice. If you don’t have the keyboard connected, there is a way for the tablet mode too. Press the Win+Ctrl+Shift+B keys all at once. If you have a keyboard connected, use this hotkey combination. It might show the charging sign for up to 15 minutes before responding to the power button. If the battery is completely drained, put the device on charge for 10 minutes before trying to turn it on again. Sometimes the charge drops so low that the device just won’t turn back on. Wait for a minute or two just in case it works.

Yes, this is too obvious even to mention but do give it some time and then try switching it back on by pressing the power button just once. To learn more about these steps, continue reading.

Run reboot command in a Windows PE session.

To fix Microsoft Surface won’t turn on, start up or wake from Sleep problem, follow these steps: When you see that Surface has turned off and it won’t turn back on when you press the Power button and that nothing changes with the unresponsive black screen like in an off state or power-saving mode, here are the things you could try. This is for Surface boot problem on Windows 10 in particular. If your Surface running Windows 10 does not turn on, start, boot, or wake from sleep, here are a few things you can do to fix the problem. So, do you need to rush to a service center? Hold on. There might not be many people who are familiar with your device. When you can’t even get your Windows Surface to boot you cannot do anything to figure out what is wrong. There could be so many things wrong with the device, and you might not have any idea as to what went wrong. The panic is intense when your Surface or Surface Book won’t turn on.